Frequently asked questions
Answers to common questions from students and lecturers. If your question is not here, use the contact page.
For students
Recommendations come from a small set of written rules based on your results — for example, repeated incorrect answers on one concept, or a concept below its mastery threshold that another lesson depends on. Every recommendation shows the result that triggered it. Your lecturer can see and adjust these rules.
Your answers autosave as you work and the last save time is shown. If you refresh or disconnect, you return to the same attempt with your answers intact. The timer is based on the server, so refreshing does not reset it.
Automatically marked questions produce a provisional result as soon as you submit, with correct answers and explanations. Written answers stay marked as awaiting review until your lecturer grades them; you see the final result once the lecturer publishes it.
No. It answers using the material your lecturer has approved for that course and links to the lesson or document it used. If the approved material does not cover your question, it tells you rather than guessing, and it never sets or changes grades.
Yes. Lesson notes and bookmarks are private to you. Lecturers and administrators cannot see them unless you deliberately share or submit them.
For lecturers
A course is the reusable definition — outcomes, concepts, modules, lessons and questions. A course offering is that course delivered by a specific lecturer for a particular semester, academic session and class group. Enrolments and results belong to the offering.
Yes. Publishing a new version of lesson content creates a new content version. Work a student completed against an earlier version stays linked to that version, so their record does not change.
You can share a join code, enrol students manually, import a class list from CSV with a validation preview, or require students to request enrolment for your approval.
No. Every concept mastery decision can be overridden with a reason, and your override takes precedence over the rule-derived state.
Only published materials the enrolled student can already access, for the selected course. It does not receive student names, emails or matriculation numbers, and it cannot reference another student's work.